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Last modified: October 23, 2024

11 Best Technical Writing Examples & Samples

Have you ever been tangled in confusing product guides or tech jargon? You’re not alone!  Miscommunication, inconsistent processes, and operational chaos often surround the business landscape. This is why clarity becomes vital, and that’s where technical writing shines. “‘If you can’t explain it simply, you don’t understand it well enough.” – Albert Einstein Imagine the...
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Last modified: May 19, 2025

Project Documentation Guide: Best Practices for Successful Projects

Comprehensive project documentation is critical to successful project management as it serves as the roadmap that guides teams from conception through completion.  It ensures all stakeholders have clarity around project goals, timelines, responsibilities, and progress, fostering transparency and accountability.  Without it, you could lose your valuable time and resources. In 2021 alone, teams spent 140...
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Last modified: May 5, 2025

How to Write a Technical Specification Document [Examples & Templates]

With the number of processes and teams involved in any project, there is always the fear of miscommunication, scope creep, and security lapses. A technical specification document helps break down the silos and promote better visibility into the process. But how? At its core, the Technical Specification guide acts as a comprehensive roadmap to provide...
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Last modified: February 4, 2025

How to Create Sales Documentation: Types, Best Practices & Examples

In the sales world, the ability to quickly harness and communicate critical information can be the difference between closing a deal and missing an opportunity.  This is where sales documentation can help. According to a Forrester report, 97% of organizations had minimal digital document processes, leading to inconsistent messaging across sales teams and the loss...
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Last modified: May 13, 2025

Best Software Documentation Tools in 2025: The Ultimate Guide

Why are free software documentation tools so popular?  They help reduce the learning curve associated with new or complex projects, ensure consistency across multiple team inputs, and maintain up-to-date support material within a budget.  Effective software documentation is more than just a helpful guide—it’s an essential component that ensures projects run smoothly and are accessible...
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Last modified: November 6, 2024

Top 10 Technical Writing Tips to Improve Your Technical Writing Skills

Technical writing is an art that is challenging but not impossible to master.  While anyone can build technical documentation that feels fluffy and complicated to read, only an exceptionally skilled technical writer can explain a product in a simplified way that even a layman can easily understand. In-demand technical writers today are not just good...
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Last modified: July 3, 2025

Top 10 Online Documentation Tools in 2025: Features, Pricing & How to Choose

After years in customer service, I’ve seen it happen time and again—when knowledge isn’t organized, it’s as good as gone. This can lead to endless frustrations and redundant work. Online documentation tools can solve this by helping you create help content that enables self-service and better product usage. However, choosing the perfect tool can be...
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Last modified: August 14, 2025

The Smart Way to Document Workflows: Steps, Tools & Best Practices

I’ve seen what happens when teams don’t document workflows: confusion, repeated mistakes, and the classic “Hey, do you know how to do this?” Slack message that pings five different people. Whether it’s HR onboarding, IT requests, or cross-team approvals, if you don’t document workflow processes clearly, you’re basically relying on institutional memory and good luck....
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Last modified: May 13, 2025

20 Best Technical Writing Software & Tools in 2025

Writer’s block feels like a mountain to climb when it comes to technical writing! Adding to the complexity is the pressure of structuring and designing technical documentation to ensure the end users can easily understand it. No wonder there’s a growing demand for technical writing tools out there! Having explored and utilized various technical writing...
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Last modified: October 28, 2024

How To Create Process Documentation: Examples, Templates & Benefits

Whether you are a small street-side store or a multinational company with a global footprint, efficient process management is crucial to keep all the complexities and chaos miles away from your business.   Right from selling a product to solving customer problems, every business function depends on several processes strung together.  Managing these processes is a...
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